Final post-script: Another perfect pedicure

Friday, August 28th, 2009

I wrote previously about Conflict resolution and perfect pedicures, and I want to let you know how that story turned out. I recently went to the 10-day Diamond Approach summer retreat in California, and before flying south I returned to the spa where I had experienced the traumatic, injury-producing pedicure. True ...

Conflict resolution and perfect pedicures

Thursday, March 26th, 2009

At the STC Canada West Coast chapter's March program meeting, Takuro Ishikawa gave a Pecha Kucha presentation on conflict resolution. Although most of us enjoy watching others engage in conflict (novels and movies wouldn't hold our interest unless there was some kind of conflict that the characters struggled with, whether ...